Supplemental Ecometry Support  
  Fluent Edge Technologies, Inc. provides support to supplement your existing Ecometry\Escalate Retail contract. Being able to talk directly to Ecometry\Escalate Retail experts enables your staff to get the answers they need quickly. You have direct access to our Ecometry\Escalate Retail programmers for questions and custom programming needs .  
  What is supplemental support?  
  Fluent Edge Technologies, Inc. can provide you with any level of support services you need. We can help you with the following:
  • Ecometry\Escalate Retail questions.
  • Troubleshooting problems.
  • Day-to-day IT / Ecometry\Escalate Retail issues.
  • Report Writing.
  • Custom programming and enhancements
  • Ecometry\Escalate Retail upgrades.
  • Project management.
  • Training. Conversions.
  • System integration.
  • And more.
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      This service is not a replacement for your Ecometry\Escalate Retail support, but adds to it. We work with Ecometry\Escalate Retail to help you achieve your goals.  
      Who needs supplemental support?  
      You should consider supplemental support if...
  • You need expert Ecometry\Escalate Retail help.
  • Your IT staff is over-worked.
  • You need a programmer.
  • You need quicker answers to Ecometry\Escalate Retail questions.
  • You aren't ready to hire.
  • You want a staff of experts available rather that a single person.
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    Pricing
      We offer a lot of flexibility in the pricing of our services.

    Which are as follows:
     
  • Flat rate by project
  •  
  • Time and Materials
  •  
  • Prepaid Blocks of hours
         (Can save you money)
  •  
  • On Site. Flat daily rate